Refund Policy
eTextEducation will charge your chosen payment method for any paid Transactions, including any applicable taxes according to the tax jurisdiction in which the Transaction is taken place. If you pre-order the Product, you’ll be charged upfront, during which time you can request a refund for whatever reason until the content is delivered, after which the standard refund policy applies.
You agree to receipt of all invoices and receipts in an electronic format, which includes email. Product prices may change at any time. If technical problems prevent or unreasonably delay delivery of the Product, your exclusive and sole remedy is either replacement of the Product or refund of the price paid. When providing us with your information, you must ensure that it is up-to-date and accurate.
eTextEducation will not be responsible for the event of non-receipt of the Product due to incorrect information being provided by you. To make amendments to your order, please contact us here. We reserve the right to not fulfil and to cancel orders if we do not receive payment.
When asking for a refund, please contact us via Livechat, SMS or email, and tell us the problem along with your order number and/or email you used for the order and mode of payment. We try to respond within a maximum of 24 hours (however, its usually much sooner).
Contact us for any problem, we try our best to solve it. After all, eTextEducation is a website made by students FOR students 🙂